1. Call us for an appointment or contact your local PERFECTfit partner.
2. Get your impressions taken and choose your custom ear moulds.
3. Collect or have your custom moulded plugs delivered to your door!
We aim to get your ear moulds to you within 10 working days. Lead time may vary due to the volume of orders we receive at that time. Please note, we also offer an express 24hr and 48hr service.
Your audiologist should help you to fit your custom ear moulds at your appointment. You will receive a care leaflet with your custom ear moulds that has a fitting and maintenance guide.
We offer a 30 day warranty on custom ear moulds and a 12 month warranty on build defects and components from date of invoice. For more information, read our warranty here.
We keep your impressions on file for two years, making it easy for you to order again. We may request new impressions subject to the original order.