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The PC Werth Newsletter for Hearing Healthcare Professionals


What do patients think about in your waiting room?  


You can bet your next overdone BBQ sausage that it isn’t audiology. After all, the car is on a meter, it’s Johnnie’s birthday and then there were those ghasty riots. Not to mention the shopping.

And even if clients are on topic, how many would rather be out in the garden? So despite laying on cups of tea and Harpers & Queen (July 1972 edition – best pages ripped out), positively engaging with patients is an uphill battle. Just as it is in all healthcare establishments.

Worse, magazines and papers that you carefully selected may even carry promotions from competitors. Usually cut price promotions at that.

Come to think of it, the significant other may have knitted that funky woollen jerkin while-they-wait (H&Q again, page 34), but they remain – most likely – ignorant of the expertise and value going on behind closed doors, which has got to be a lost opportunity. 

If you agree that patient engagement is important, click here. If you think this is tommyrot, and that customer patience does well to be honed further, click here.

Have fun with your answer (after all, it is August). Respond before 31st August and we will apply FREE P&P to your next order (please make it more than £35 though).

Sunny wishes for the August Bank Holiday,


Tom Parker


If you want to comment or exchange your views, contact  me at


A Pouch for (nearly) all Products

PC Werth Custom PouchWe have just taken delivery of our first batch of new pouches for our custom made products.

All custom made Sleep plugs, Swimplugs, Shooting protection, Dreve DLO noise filters and Earphone Sleeves are now presented in a water-resistant and crush-proof pouch that presents the product nicely and protects it in use. We also include a smart microfiber cleaning cloth as standard.

You will be pleased to know that putting the product in the pouch will not affect our standard 4-day guaranteed production time.

Also available for order separately, our pouches have plenty of room for even the biggest moulds and cables and can also be own branded.

For a limited period, we will throw in a microfiber cloth with each pouch ordered. To place your order, call Mark on 020 8772 2700. Our product code is IMP/POUCH1       


NEW ORDER FORM: Click here to download our new noise protection order form 



200 New NHS Accessories

In response to customer demand, we have released around 200 new audiology accessories for purchase via NHS Supply Chain (NHSSC).

The range now includes a wider choice of products and more variety, simplifying ordering with us. Products include essentials like video otoscopes, vented and slim otostops, stetoclip attenuators, as well as replica ears and tuning forks.

If you are an NHSSC buyer, just ask one of the team for our updated list of products – email them here. Alternatively, just search the NHSSC purchasing site using the term “PC Werth”  



See you at BSA


We’re looking forward to seeing members at the BSA, where we will have some goodies on show, including the EasyTymp and some of our newest products.

Here’s a sneak preview – we have 5 kits to give away to the first 5 visitors on stand each day.


In This Issue
Order forms & pouches
200 New NHS Products
Elacin noise filters
Quick Links

Elacin ER Noise Plugs 

From time to time we get asked to make Elacin noise filters.

We can and we do

Except that there is no such thing. Elacin is a European distributor for ER noise filters, Just as ACS is (PC Werth produces filters under licence from ACS).

The difference is that PC Werth manufactures in London in 4 days. Elacin manufacture abroad and don’t take 4 days…

For more information, there is a blog post here.


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PC Werth Ltd | Audiology House | 45 Nightingale Lane | London | SW1 8SP | United Kingdom

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