HIMSA, the creators of the industry standard Noah platform, have announced that they will, from the 8th April 2014, be following the example of Microsoft and ceasing support for the Windows XP Platform.

If you are still running Windows XP, mark this date in your calendar.

Windows XP has been a very stable operating system for Noah for many years, however, surveys have shown that very few Noah users still use XP in their practice. A vast majority have already updated their computers to Windows 7 or Windows 8, and we expect that within the coming months, nearly all of the remaining XP users will upgrade their PCs.

For Noah users still using Windows XP after April 8th, this will mean:

  • XP will no longer be used in our QA assurance testing and software certification processes
  • HIMSA will no longer consider XP when developing new versions of Noah 4
  • Windows XP-related support issues will no longer be addressed on our support site

Whilst there are fewer users still running the older Windows XP operating system, this news will impact those who are. My advice to anybody still using XP is to start thinking about what you will need to do to upgrade and to use this as the ideal chance to finally update/upgrade and tidy up the IT equipment used in the day to day running of your business.

I would also suggest that this might be a great time to consider ways that you can introduce additional tests or processes into your practice to increase customer satisfaction and retention of the hearing systems you prescribe.

I would be more than happy to advise anyone or suggest solutions so please feel free to contact me directly, trainer@pcwerth.co.uk. HIMSA to end Noah support for Windows XP.

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